SHIPPING/POSTAGE INFO

1. What about postage?
2. Where are the products shipped from?
3. How quickly will my order be shipped?
4. How long will it take to arrive at my address?
5. What do I do if I have a question about my order?


1. WHAT ABOUT POSTAGE?
Postage depends on which country you are buying from.
When you add a product to your shopping cart, click 'Proceed to Checkout'...
This will add on the shipping charge for you to see. All charges are displayed before you are asked to pay, so feel free to check the charges for different items.

The postage charge is determined by the weight of the products you order. If you buy more than one product you will save money on shipping as we will combine the items into one package...therefore saving on postage. You will be charged fairly.
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2. WHERE ARE THE PRODUCTS SHIPPED FROM?
All orders are shipped from our offices in Scotland, UK.
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3. HOW QUICKLY WILL MY ORDER BE SHIPPED?
Your order will more than likely be shipped within 24 hours from when you place it, unless you order on a weekend, in which case it will be sent on the next business day. You will receive a confirmation email when your order has been sent.
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4. HOW LONG WILL IT TAKE TO ARRIVE AT MY ADDRESS?
All UK orders are sent first class and on average should arrive no later than two working days. All orders outside of the UK are sent via AirMail and take a week on average to arrive, depending on the time of year. All orders are sent first class via standard mail services.
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5. WHAT DO I DO IF I HAVE A QUESTION ABOUT MY ORDER?
If you have any questions about anything then please do not hesitate to contact us via the email address below. We are more than happy to answer every enquiry as quick as we can. If you have any problems in receiving your order, also contact the address below...

sales@themarspatrol.com

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